Terms of service

Welcome to Picture This. By accessing or using our website (www.picturethis.co.uk or affiliated pages), you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Overview

These Terms of Service govern your use of our website and services. By visiting our site or purchasing something from us, you engage in our “Service” and agree to comply with these Terms.

2. Online Store Terms

  • You must be at least 18 years old or have permission from a parent or guardian to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without express written permission from us.

3. Products & Services

  • We offer a mix of ready-to-ship and made-to-order prints. Processing and shipping times may vary.

  • We do our best to display colours and images of our products accurately. However, actual print colours may vary slightly due to screen settings and production processes.

  • We reserve the right to limit or discontinue products at any time without notice.

4. Prices & Payments

  • All prices are listed in GBP and may be subject to change without notice.

  • We reserve the right to correct any pricing errors.

  • Payment must be received in full before your order is processed.

5. Returns & Refunds

Please refer to our Shipping & Returns Policy for details on refunds, returns, and exchanges. Note: Custom or personalised items are non-refundable unless faulty.

6. Intellectual Property

All content on this website—including images, text, and designs—is the property of Picture This and may not be used or reproduced without permission.

7. Privacy

We take your privacy seriously. Your personal information will only be used to process your order, communicate with you, and improve our service. Please see our Privacy Policy for more details.

8. Third-Party Services

We may use third-party providers to help deliver our services (e.g., shipping carriers, payment processors). We are not responsible for any issues caused by these third parties.

9. Limitation of Liability

We are not liable for any damages or losses resulting from the use of our website or products, including but not limited to delivery delays, misprints, or minor product variations.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. It is your responsibility to review them periodically. Continued use of the website following any changes constitutes your acceptance.

Digital Downloads

  • Certain products offered on our website are digital downloads, not physical items. Once your payment is confirmed, you will receive a link to download the file(s).

  • All digital products are for personal use only unless otherwise stated. You may not redistribute, resell, or use them for commercial purposes without written permission.

  • Due to the nature of digital files, all digital downloads are non-refundable and non-exchangeable, even if downloaded by mistake.

  • If you experience any issues accessing or downloading your files, please contact us at firthbob95@gmail.com and we’ll do our best to assist you.

Contact Us
If you have any questions about these Terms, please contact us at firthbob95@gmail.com.